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Communications and Collaboration
Collaborate and innovate without boundaries
As our workplace and work habits evolve, SHI's experts can help you build and deliver a communications and collaboration strategy that maximizes productivity across your workforce.
Speak with a specialistWith over 5,000 employees spread across more than five time zones, we know just how vital communication and collaboration can be to an organization's success.
Our experience as a global organization, combined with the broadest portfolio of technical expertise and partner relationships, puts us in a unique position to help you connect your workforce like never before.
And it's not just your own users. SHI's collaboration expertise extends to your customers and partners, too, with omnichannel contact center solutions ideally suited to today's customer experience expectations and demands.
Develop a communications and collaboration strategy that works for you.
Learn more about how SHI can help you on your UCC journey:
Omnichannel Customer Experience
When your employees are spread across world and customers expect a response in hours or minutes –whether they're using email, phone, SMS, social media, web forms, any other platform – you need to deliver the best customer experience.
Training Services
An organization is only as strong as its workforce – and your communication and collaboration tools are only as good as the end-users who adapt to them and adopt a new way of working. At SHI we offer both End-User and Technical Training to help your teams adjust quickly.
SHI Mobile
SHI Mobile is an unlimited roaming data plan which enables your end-users to work anywhere, at any time with LTE connectivity. With just one SIM or eSIM, your teams can benefit from unlimited access to high-speed connectivity in 120 countries around the world.
Get the expert guidance you need
Keeping your employees connected – so they can support your customers and stakeholders – is every organization’s top priority. Our experts can help you cut through the confusion and ensure your every need is consistently discussed, understood, and met. As a global organization, we’ve built deep relationships with the leading vendors, and have developed industry-leading best practices that can transform how you drive your business.
A leader in communications and collaboration
We work with the top vendors to develop comprehensive solutions that meet the needs of any organization, of any size, in any sector. We have achieved the highest levels of certification to ensure nothing is left to chance.
Certified Microsoft Partner
As a long-standing strategic partner of Microsoft, SHI is Gold certified in Collaboration & Content, Messaging, Communications, Windows & Devices, and Application Development among others. SHI is also one of a handful of companies that is both Azure Expert MSP certified, and AWS MSP certified, allowing us to build out a set of unique EUC solutions running in Azure.
Certified Cisco Gold Partner
SHI is a Cisco Gold partner, the highest level of certification-specific recognition. With over 2 decades of Cisco practice experience – and as Cisco's fastest growing IT solutions provider in North America – SHI has the broadest range of expertise backed by ridiculously helpful specialists who are trained to support customers with their digital transformation in collaboration.
Multiplatform Capabilities
Whatever challenges your employees face, we’ll identify opportunities to improve team collaboration with best-of-breed solutions from Microsoft, Cisco, Google, Zoom, and others. SHI’s experts will assess meeting room facilities and implement hybrid solutions to keep people connected wherever they’re located, and we’ll leverage our world-class voice expertise across any platform.